Customer Trust Lead
Core
Serve as a primary external-facing point of contact to support customer and prospect security, privacy, and compliance inquiries, building confidence in Commvault's resilience posture.
Role type
Senior Customer Trust Lead (Security & Compliance)
Builds
Customer trust and confidence in security, privacy, and data governance capabilities
Domain
Cybersecurity, Data Protection, Compliance, SaaS
Deliverable
client delivery
Required skills
Security and compliance frameworks (SOC 2, ISO 27001, NIST), risk assessment, contract review, cross-functional collaboration, enterprise customer engagement, SaaS environment experience
Preferred skills
AI and resilience concepts, high-stakes communication, big-picture judgment
Technologies
SOC 2, ISO 27001, NIST
Responsibilities
Handle security and compliance questionnaires and due diligence requests, explain security posture to technical and non-technical audiences, assess and communicate security risks, review contract language with Legal, represent the brand externally
Seniority
Senior, hands-on IC