Health Information Specialist I
Core
Front desk specialist handling patient requests for medical records, Release of Information (ROI) processing, and medical image management.
Role type
Entry-level Health Information Specialist (Patient-facing)
Builds
Medical record releases and image distributions for patients, providers, and researchers
Domain
Healthcare / Health Information Management
Deliverable
client delivery
Required skills
Medical record request handling, Release of Information (ROI) processing, Fax/scan management, Medical image burning to CD, Data entry, HIPAA compliance, Office equipment operation
Preferred skills
Healthcare environment experience, Customer service experience, Process improvement suggestions
Technologies
Fax machines, Printers, CD burners, General office equipment
Responsibilities
Serve as front desk point of contact for patient walk-ins, Provide phone support to patients and providers, Process Release of Information (ROI) requests, Fax and scan medical record requests, Burn medical images to CDs, Assist with reporting and administrative duties, Ensure compliance with HIPAA and facility policies
Seniority
Entry-level, supervised IC