Field Service Technician (Appliance Repair) - Panama City, FL
Core
Diagnose and repair major home appliances, TVs, and A/C units for customers in the field.
Role type
Field Service Technician (Appliance Repair)
Builds
Repaired appliances and maintained customer satisfaction metrics
Domain
Home Appliances / HVAC / Electronics
Deliverable
physical/clinical work
Required skills
Appliance repair, Refrigeration/sealed systems, Cooking appliances, Cleaning products, Troubleshooting, Diagnostic testing, EPA Certification, Valid Driver's license, Physical lifting (up to 50 lbs)
Preferred skills
None stated
Technologies
Diagnostic test equipment
Responsibilities
Travel offsite to customer locations for maintenance and repair, Conduct technical diagnosis and perform specialized repairs, Diagnose problems and assess extent of damage, Document findings and make repair/replace decisions, Process paperwork and perform data entry, Pre-screen service calls before arrival, Meet company metrics (customer satisfaction, fix right first time, revisits, parts management, OT %)