Area Health Information Specialist 1 - Memphis, TN
Core
Process patient health information requests (ROI) and manage medical records to ensure accuracy, compliance, and timely delivery while safeguarding patient privacy.
Role type
Intermediate Health Information Specialist (HIS I)
Builds
Patient health records and medical record requests
Domain
Healthcare / Health Information Management
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Medical record management, HIPAA compliance, Data entry, Patient privacy protection, Report generation, Training junior staff, Phone/fax communication, Office equipment operation
Preferred skills
Production/metric-based work experience, In-person customer service, Client relationship building, Process improvement
Technologies
Electronic Health Records (EHR), Fax machines, Printers, General office software
Responsibilities
Receive and process requests for patient health information; Maintain confidentiality and security of privileged information; Prepare new patient charts and assemble medical records; Create digital images of paperwork for storage; Respond to requests for patient records from internal and external sources; Answer inbound/outbound calls and assist with patient walk-ins; Assist with administrative duties including handling faxes, mail, and data entry; Schedule pick-ups; Generate reports for managers; Assist in training HIS I associates; Participate in project teams to advance operational strategies.
Seniority
Intermediate, hands-on IC