Field Service Technician (Appliance Repair) - Newark, NJ
Core
Diagnose, repair, and maintain LG home appliances, TVs, and A/C units at customer locations.
Role type
Field Service Technician (Appliance Repair)
Builds
Repaired and maintained appliances for residential customers
Domain
Home Appliances / Consumer Electronics
Deliverable
physical/clinical work
Required skills
Appliance repair, troubleshooting, diagnostic testing, EPA certification, documentation, physical lifting
Preferred skills
Refrigeration/sealed systems experience, cooking appliance repair, cleaning product repair
Technologies
Diagnostic test equipment, PPE
Responsibilities
Travel offsite to customer locations for maintenance and repair; diagnose problems and assess extent of damage; document findings and make repair/replace decisions; process paperwork and perform data entry; pre-screen service calls; meet company metrics for customer satisfaction and fix rates.