Senior Technical Architect - Patient CRM
Core
Designing, overseeing, and executing technical services for customer implementations of the Patient CRM product, focusing on data connectivity between customer sources and the CRM.
Role type
Senior Technical Architect (Customer Implementation)
Builds
Scalable, high-performance integration solutions connecting Patient CRM with external entities (Hubs, Specialty Pharmacies, Data Aggregators)
Domain
Life Sciences / Patient Support & Engagement
Required skills
Integration patterns (Middleware, REST/SOAP, batch file sharing), Data exchange architecture, API configuration, Middleware orchestration, Batch data processing, Technical consulting, Solution design, Data integrity & security, Stakeholder communication, Project risk management
Preferred skills
Agile methodology, Technical service offering leadership, Technical delivery frameworks, Coaching junior consultants
Technologies
Vault platform, REST APIs, SOAP APIs, Middleware
Responsibilities
Lead technical discovery workshops, Design end-to-end integration flows, Articulate technical concepts to business and IT, Plan and manage technical build activities, Monitor technical interdependencies, Develop reusable integration assets, Support pre-sales architecture reviews, Collaborate with Product/Strategy teams, Mentor junior technical consultants
Seniority
Senior, hands-on IC with mentorship responsibilities