Contractor Service Coordinator
Core
Process insurance applications, policy updates, payments, and billing for customers enrolled in insurance programs while ensuring coverage accuracy.
Role type
Customer service coordinator (insurance)
Builds
Insurance policy administration and customer support workflows
Domain
Insurance / Transportation industry
Deliverable
client delivery
Required skills
customer service, billing processing, policy administration, communication, problem-solving, organization
Preferred skills
transportation industry experience, commercial/personal lines insurance experience
Responsibilities
Process applications, policy updates, payments, and billing activities; Review coverage information for accuracy; Communicate with customers, business partners, and insurance carriers; Handle inbound calls to assist with policy and renewal questions
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