Member Services Advocate
Core
Deliver advanced advocacy services for members navigating complex healthcare and employer benefit situations, resolving escalated claims and billing issues.
Role type
Senior Member Services Advocate (Health Insurance & Benefits)
Builds
Accurate and timely resolution of member coverage and claims issues
Domain
Health Insurance, Claims Resolution, Benefits Administration
Deliverable
client delivery
Required skills
Health insurance expertise, Claims resolution, Benefits administration, Plan interpretation, Stakeholder coordination, Critical thinking
Responsibilities
Guide individuals through complex coverage scenarios, Resolve escalated claims and billing issues, Partner with providers, carriers, and third-party administrators
Seniority
Senior, hands-on IC
Sourced via greenhouse · Listed on CareerPlan, which tracks 70,000+ jobs from 20+ sources.
