Founding Deployment Strategist

Boston, Berkeley💼 Full-time💰 $185,000–$185,000🗓 2026-08-12 → 2026-09-26

Core

Founding Deployment Strategist owning the end-to-end customer relationship for AI agent deployments in the insurance industry, bridging business outcomes with technical implementation.

Role type

Founding-level strategic customer success and deployment lead

Builds

AI agents for insurance workflow automation (sales, servicing, claims)

Domain

Insurance industry + AI/ML automation

Deliverable

production ML models | product features

Required skills

Strategic consulting, change management, stakeholder alignment, project management, technical acumen, value quantification, relationship building

Preferred skills

Insurance, fintech, or regulated industry experience; AI-native or enterprise SaaS deployment experience

Responsibilities

Define customer outcomes and value propositions during sales; lead discovery to map workflows and identify high-value use cases; act as primary bridge between C-suite, frontline users, and engineering; drive change management and user adoption; feed field learnings to product and engineering; map accounts for expansion opportunities

Seniority

Founding, hands-on IC with strategic mandate

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About Liberate

Liberate builds insurance-native AI agents that handle customer interactions end-to-end across voice, SMS, email, and digital - then complete the downstream work inside core systems like Guidewire, Duck Creek, Applied Epic, and Salesforce. We are the System of Action for Insurance: our agents don't just talk, they execute and resolve. In a market full of AI demos, our moat is production depth - real regulated conversations, real workflows, and the governance and trust layer that carriers and agencies require.