Member Services Advocate
Core
Deliver advanced advocacy services for members navigating complex healthcare and employer benefit situations, resolving escalated claims and billing issues.
Role type
Senior Member Services Advocate (Healthcare/Benefits)
Builds
Accurate and timely resolution of member coverage and claims issues
Domain
Health insurance, claims resolution, benefits administration
Deliverable
client delivery
Required skills
Health insurance expertise, claims resolution, benefits administration, stakeholder coordination, critical thinking, independent issue assessment
Preferred skills
Experience with TPAs, provider offices, or carrier interactions
Responsibilities
Guide individuals through complex coverage scenarios, resolve escalated claims and billing issues, partner with providers and carriers to ensure resolution
Sourced via greenhouse · Listed on CareerPlan, which tracks 878,000+ jobs from 20+ sources.