Higher Education Client Leader
Core
Lead client engagement and business development for major university clients in the Higher Education sector, serving as a trusted advisor from pursuit through project closeout.
Role type
Senior Client Leader / Account Executive (Architecture & Design)
Builds
Academic, research, arts, student-life, and campus planning environments for universities and colleges.
Domain
Higher Education / Architecture & Integrated Design
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Client relationship management, business development, contract negotiation, multidisciplinary team leadership, project financial management, strategic planning, stakeholder engagement, design strategy, risk management, mentoring
Preferred skills
Experience with major public universities, knowledge of Columbus/Midwest Higher Education market, experience with active campus renovations, adaptive reuse, phased work
Technologies
None stated
Responsibilities
Serve as primary relationship leader and trusted advisor for a major university client; Lead client engagement from pursuit and contract development through design, construction, and project closeout; Guide integrated teams across architecture, interiors, engineering, planning, and specialty services; Collaborate with the Project Manager to establish work plans, schedules, staffing strategies, financial goals, and quality expectations; Lead contract negotiations, approve contract changes, and manage risk; Shape and lead design, planning, and client strategy for Higher Education opportunities; Support sector growth in collaboration with business development professionals; Contribute directly to project strategy, programming, planning, design, and presentations; Mentor team members and participate in recruiting and training; Travel as project and client needs require
Seniority
Senior, hands-on IC with leadership responsibilities