Salesforce Administrator (Sr. Analyst - HS B2B)
Core
Administer and enhance the Salesforce.com system to maximize efficiency and capitalize on features based on user group needs.
Role type
Salesforce Administrator
Builds
Salesforce.com environment (custom objects, reports, dashboards, workflows, user management)
Domain
Technology / CRM
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure
Required skills
Salesforce.com administration, system customization, report and dashboard creation, workflow configuration, user training, data quality management, security management, requirement gathering
Preferred skills
Korean language proficiency
Technologies
Salesforce.com, AppExchange
Responsibilities
Manage new releases and roll out new features; Create and maintain custom fields, views, reports, dashboards, and objects; Maintain workflows and configurations; Grant/remove user licenses and manage security rules; Map hierarchy and territories; Provide user training and adoption support; Monitor data quality and archive data; Develop complex reports for management; Act as the company SME on Salesforce.com
Seniority
Mid-level, hands-on IC