Health Information Specialists 1
Core
Entry-level specialist processing patient medical record requests (Release of Information) and managing patient health records to ensure accuracy, compliance, and timely delivery.
Role type
Entry-level Health Information Specialist (ROI Processing)
Builds
Patient health information releases and digital medical record images for healthcare providers and external sources
Domain
Healthcare / Health Information Management
Deliverable
client delivery
Required skills
Medical record management, HIPAA compliance, data entry, Microsoft Office (Word, Excel), fax machine operation, phone handling, document assembly, digital imaging
Preferred skills
Medical office experience, production/metric-based work experience, in-person customer service experience, process improvement suggestions
Technologies
Microsoft Office, electronic health record systems, fax machines, printers
Responsibilities
Receive and process requests for patient health information in accordance with policies; Maintain confidentiality and security with all privileged information; Adhere to the Company's and Customer facilities Code of Conduct and policies; Inform manager of work, site difficulties, and/or fluctuating volumes; Assist with additional work duties or responsibilities as evident or required; Consistent application of medical privacy regulations to guard against unauthorized disclosure; Responsible for managing patient health records; Responsible for safeguarding patient records and ensuring compliance with HIPAA standards; Prepares new patient charts, gathering documents and information from paper sources and/or electronic health record; Ensures medical records are assembled in standard order and are accurate and complete; Creates digital images of paperwork to be stored in the electronic medical record; Responds to requests for patient records, both within the facility and by external sources, retrieving them and transmitting them appropriately; Answering of inbound/outbound calls; May assist with patient walk-ins; May assist with administrative duties such as handling faxes, opening mail, and data entry; Must meet productivity expectations as outlined at specific site; May schedules pick-ups; Other duties as assigned
Seniority
Entry-level, hands-on IC
