Director, Advisor Relations
Core
Own retention for Fora X, the community of highest-value travel advisors, by building scalable experiences, recognition programs, and a travel-knowledge expert bench.
Role type
Senior Director, Advisor Relations (Builder/Operator)
Builds
Scalable advisor retention systems, recognition programs, and a travel-knowledge expert bench.
Domain
Travel industry, high-value member experience, community management
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Building high-performing programs from scratch, linking experience to commercial outcomes, scaling high-touch programs, hiring and managing teams, managing contractor/vendor benches, owning scarce high-demand access, cross-functional collaboration
Preferred skills
High-growth startup experience, AI-forward mindset
Technologies
AI tools
Responsibilities
Develop and lead the Advisor Relations team and travel-knowledge expert bench; Own strategy and execution of advisor retention experiences (conferences, fams, retreats); Manage Fora X recognition programs end-to-end; Own advisor sentiment and lead cross-functional issue resolution; Run the travel-knowledge bench as a service center for business partners.
Seniority
Director, hands-on builder