ServiceNow Developer
Core
Design, develop, configure, and maintain applications and solutions on the ServiceNow platform to enhance ITSM, ITAM, and SPM processes.
Role type
Mid-level ServiceNow Developer (IC)
Builds
Custom ServiceNow applications, integrations, and automated workflows for enterprise IT service delivery.
Domain
IT Service Management (ITSM), IT Asset Management (ITAM), Software Project Management (SPM)
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
ServiceNow development, JavaScript, ITSM, ITAM (HAM/SAM), SPM, REST/SOAP integrations, Integration Hub, MID Servers, Agile delivery, code reviews
Preferred skills
ServiceNow AI/GenAI, Virtual Agent, intelligent automation, CSA/CAD certification
Technologies
ServiceNow, JavaScript, REST, SOAP, Integration Hub, MID Servers
Responsibilities
Design and develop custom solutions on the ServiceNow platform; Implement and support ITSM processes; Design and support integrations; Identify and champion automation opportunities; Participate in code reviews; Support ITAM, CMDB, and SPM capabilities.
Seniority
Mid-level, hands-on IC
