Client Care Coordinator
Core
Front-desk coordinator managing client intake, appointments, and clinic operations for a veterinary practice.
Role type
Client Care Coordinator
Builds
Clinic operations and client experience
Domain
Veterinary services
Deliverable
product features
Required skills
Appointment scheduling, conflict de-escalation, payment processing, record updating, reception management, multitasking
Preferred skills
Weekend availability, passion for pet care, ethical care commitment
Technologies
Communication tools, online tools
Responsibilities
Welcome clients and answer phones, manage appointment bookings, serve as liaison between staff and clients, maintain reception cleanliness, update patient records, process payments, assist team lead as needed
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