Care Consultant
Core
Primary point of contact for home care customers, assessing needs, planning services, managing budgets, and conducting regular home visits to support aging in place.
Role type
Senior case manager (home care)
Builds
Goal-directed care plans and coordinated support services within the Support at Home program
Domain
Aged care / Home care / Community services
Deliverable
client delivery
Required skills
Case management, customer assessments, care planning, budget management, home visits, stakeholder relationship building
Preferred skills
Nursing, Allied Health, or Social Work qualification; Division 1 Nursing registration; prior home care experience
Technologies
Support at Home program
Responsibilities
Conduct intake, initial, and ongoing assessments of aged care needs; Develop and maintain goal-directed care plans within budget; Coordinate and facilitate supports and services; Manage package spend and advocate for customer needs; Conduct regular home visits and monitoring; Build relationships with customers, families, and community stakeholders
