Lead Collections Analyst
Core
Own accounts receivable and cash collections for a fast-growing SaaS business, driving cash in and reducing days sales outstanding.
Role type
Senior individual-contributor collections analyst
Builds
Collections infrastructure and scalable processes for a global SaaS revenue team
Domain
SaaS / Software Delivery Platform / Financial Services
Deliverable
dashboards & analysis
Required skills
Collections strategy, AR lifecycle management, credit risk assessment, dispute resolution, cash application, financial forecasting, process optimization, cross-functional collaboration, NetSuite, Salesforce, Advanced Excel
Preferred skills
Usage-based billing models, SOX controls environment, credit limit management, collections automation tools
Technologies
NetSuite, Salesforce, Excel
Responsibilities
Manage end-to-end AR aging cycle and prioritize outreach for past-due accounts; Develop tailored collection strategies for key and high-risk accounts; Forecast cash receipts and flag collection risk; Resolve payment disputes and credit memos; Manage cash application and reconcile unapplied cash; Develop and maintain AR dashboards tracking KPIs like DSO and collection effectiveness index; Optimize collections workflows and implement automated solutions; Ensure compliance with ASC 606 and SOX controls.
Seniority
Senior, hands-on IC