Salesforce Business Analyst - English & Spanish
Core
Connects business stakeholders with technical teams to turn operational needs into scalable Salesforce solutions.
Role type
Salesforce Business Analyst
Builds
Salesforce configurations, reports, dashboards, and data management solutions
Domain
Enterprise Software / CRM
Deliverable
production ML models | product features | dashboards & analysis | client delivery
Required skills
Salesforce platform knowledge, business process mapping, requirements gathering, functional testing, data management, report/dashboard creation, stakeholder communication
Preferred skills
Project management, organizational change management, digital transformation
Technologies
Salesforce (Workflows, Validation Rules, Custom Objects, Reports, Dashboards)
Responsibilities
Gather and validate business requirements, map business processes, support Salesforce configuration, participate in UAT, develop training materials, manage data quality and migration, create reports and dashboards, act as liaison between business and technical teams
Seniority
Mid-level, hands-on IC