Intake Advocate
Core
First point of contact for VIP referral-source clients, conducting brief intake calls to explain the firm, answer questions, and confirm engagement readiness.
Role type
Client-facing intake advocate (newly licensed attorney or recent law graduate)
Builds
Client engagement agreements and handoffs to case-management teams and attorneys
Domain
Personal injury law
Deliverable
client delivery
Required skills
Legal judgment, ethical instincts, clear communication, empathy, phone presence
Preferred skills
Spanish fluency, willingness for evening/weekend on-call rotation
Responsibilities
Answer client calls promptly, run friendly intake calls under ten minutes, confirm client identity before contract countersigning, serve as a resource for the intake team, hand off new matters to case-management and attorneys
Seniority
Entry-level (newly licensed or recent graduate)