Field Service Technician (Milwaukee)
Core
Maintain retail store technologies, computer systems, and peripherals in store and commercial environments, performing installation, support, and repair for Toshiba and non-Toshiba products.
Role type
Field Service Technician (POS & Retail IT)
Builds
Retail POS equipment, store systems, and commercial business technology infrastructure
Domain
Retail technology / Point-of-Sale (POS) systems
Required skills
POS equipment repair, network infrastructure maintenance, electrical troubleshooting, hand tool usage, travel logistics, customer service, documentation, multitasking
Preferred skills
IT/Technical degree, mechanical aptitude, low voltage wiring knowledge
Technologies
Point-of-sale equipment, flat panel TVs, monitors, cash registers, network infrastructure, electronic testing equipment, electric meters
Responsibilities
Perform product installation, relocation, and discontinuance at customer sites; diagnose and repair POS equipment and store systems; travel domestically and internationally to assigned territories; maintain trunk stock and document installation activities; troubleshoot complex problems over the phone with store personnel.
Seniority
Mid-level, hands-on IC