Field Service Technician - 401 Corridor
Core
Maintain retail store technologies and computer systems, perform product installation, support services, and repair on Toshiba and non-Toshiba retail products in store and commercial environments.
Role type
Field Service Technician (Retail POS & Store Systems)
Builds
Retail POS equipment, store systems, and commercial business technology infrastructure
Domain
Retail technology, Point-of-Sale (POS), and commercial IT services
Required skills
Hardware repair and diagnostics, POS equipment installation, network infrastructure knowledge, low voltage wiring diagnosis, electrical and electronics competency, travel logistics, customer service, multitasking, independent work
Preferred skills
IT/Technical degree or certificate, mechanical aptitude
Technologies
Point-of-Sale (POS) equipment, flat panel TVs & monitors, cash registers, network infrastructure, low voltage wiring systems, electronic testing equipment, electric meters
Responsibilities
Perform repairs and services on products in assigned territory, install equipment in new or remodeled sites, troubleshoot and fix complex problems, travel to customer locations for installations and upgrades, maintain trunk stock, document installation activities
Seniority
Mid-level, hands-on IC