Soporte Técnico de campo - Equipos TPV (Chilpancingo, Guerrero)
Core
Field technical support for Point of Sale (TPV) equipment, performing preventive and corrective maintenance at client retail locations.
Role type
Field service technician (hardware/electronics)
Builds
Maintains and repairs TPV hardware and electronics for retail clients
Domain
Retail technology / Hardware maintenance
Deliverable
physical/clinical work
Required skills
Hardware maintenance, electronics knowledge, network basics, software troubleshooting, ticket management, inventory tracking
Preferred skills
Customer service efficiency, shift work availability
Technologies
TPV equipment, ticketing systems
Responsibilities
Receive and manage technical incidents/tickets, perform on-site preventive and corrective maintenance, monitor and follow up on tickets, identify damaged parts for collection, track returned spare parts in inventory
Seniority
Junior (0-1 years experience)