Business Coach
Core
Design and deliver professional training programs for a growing client support department (50 to 200 specialists) in a WEB IT product company, focusing on onboarding, knowledge base creation, and skills assessment.
Role type
Corporate Training Specialist / Instructional Designer
Builds
Corporate training academy, learning management system content, and knowledge base materials
Domain
IT / Customer Support / Corporate Training
Required skills
Instructional design, curriculum development, LMS administration, presentation skills, facilitation, assessment and evaluation
Preferred skills
Adaptability to IT domain, group dynamics management, continuous learning
Technologies
LMS platforms, video content tools, testing platforms
Responsibilities
Adapt existing training programs to the company's specific sphere, create presentations, checklists, standards, and scripts for the knowledge base, evaluate employee knowledge, and analyze training results