Field Services Representative
Core
Frontline technical representative deploying, troubleshooting, and supporting CHAOS Industries' software and hardware systems (Coherent Distributed Networks) for military, government, and commercial customers in operational environments.
Role type
Field Services Representative (Hardware/Software Systems)
Builds
Tactical deployment of defense communication, networking, and sensor systems
Domain
Defense / Military / Tactical Communications
Required skills
Hardware troubleshooting, software troubleshooting, networking diagnostics, system integration, tactical communications knowledge, UAS operations, C2 systems, risk mitigation in remote areas, overseas engagement coordination
Preferred skills
Radar/RF/sensor/weapon systems knowledge, military background, previous FSR/FAE/Solutions Engineer experience with hardware
Technologies
Coherent Distributed Networks (CDN), UAS, C2 systems, tactical communications, networking, sensors
Responsibilities
Coordinate and execute system deployment, installation, configuration, and fielding for R&D testing and customer demonstrations; Lead basic system troubleshooting and escalate complex hardware/software/networking issues to engineering; Operate independently in ambiguous field environments with military/government customers; Plan and mitigate risks for overseas engagements in remote areas
Seniority
Mid-level, hands-on IC