Ejecutivo(a) de Servicio al Cliente
Core
Customer service executive responsible for handling client inquiries and requests via phone, mail, letter, and in-person, while also responding to regulatory body consultations.
Role type
Customer service executive
Builds
Customer service interactions and regulatory responses
Domain
Financial services
Deliverable
client delivery
Required skills
Customer service, Call center operations, Microsoft Excel (intermediate), Regulatory coordination
Responsibilities
Answering client inquiries via phone, mail, letter, or in-person; Responding to regulatory body consultations; Recording interactions in the Human 2 system; Meeting monthly production targets; Processing and routing documentation.