Collection Specialist
Core
Contact customers to ensure timely payments of accounts receivable for an assigned portfolio and work with station personnel to minimize write-offs and credit adjustments.
Role type
B2B collections specialist
Builds
Cash flow stability for local news stations
Domain
Media/Broadcasting + Finance
Required skills
B2B collections experience, AR aging report analysis, customer service, prioritization, Excel, remote meeting facilitation, credit profile management
Preferred skills
Broadcast industry experience, WideOrbit Software experience
Responsibilities
Review accounts receivable reports and perform daily analysis of balances and payments, Engage in investigation and resolution of customer issues, Plan and execute periodic calls with station personnel to review account balances, Prepare reporting and analysis for review by others, Communicate with the Credit team regarding updates to credit profile status, Submit information to third-party collection agencies upon assignment, Identify and communicate cash-in-advance accounts with debit balances, Make appropriate notations on accounts in WideOrbit
Seniority
Mid-level, hands-on IC