Sr. Observability Engineer, ArcGIS Enterprise
Core
Design and implement observability patterns, AI-driven root cause analysis, and data-driven sizing recommendations for ArcGIS Enterprise.
Role type
Senior IC observability engineer (mapping/GIS)
Builds
ArcGIS Enterprise observability pipelines, automated troubleshooting tools, and capacity guidance models
Domain
GIS, mapping, distributed systems, cloud infrastructure
Deliverable
production ML models | product features
Required skills
ArcGIS Enterprise, observability concepts (metrics/logs/traces/SLIs/SLOs), Prometheus, Grafana, test automation, Python, Java
Preferred skills
capacity planning, chaos engineering, AI/ML for operational data, Kubernetes resource management, large-scale distributed systems, AWS/Azure
Technologies
ArcGIS, Prometheus, Grafana, Kubernetes, AWS, Azure, Python, Java
Responsibilities
Design end-to-end observability pipelines; contribute to AI-driven root cause analysis capabilities; partner on data-driven sizing models; troubleshoot and triage customer issues; review automated test results and certify software quality
Seniority
Senior, hands-on IC
