Business Process Analyst
Core
Support Reimbursement Operations through process improvement, workflow optimization, and business transformation initiatives to improve productivity, quality, and patient experience.
Role type
Business Process Analyst (Healthcare Operations)
Builds
Optimized revenue cycle workflows, automated processes using IDP/OCR, and integrated system solutions
Domain
Healthcare diagnostics, revenue cycle management, payer operations
Required skills
process mapping, root-cause analysis, business requirements documentation, stakeholder management, Microsoft Excel, workflow automation, system integration
Preferred skills
Intelligent Document Processing (IDP), Optical Character Recognition (OCR), Salesforce, XIFIN, healthcare revenue cycle management
Technologies
Salesforce, XIFIN, Microsoft Excel, PowerPoint, process mapping tools, IDP, OCR
Responsibilities
Analyze end-to-end revenue cycle workflows to identify inefficiencies; Document current-state and future-state business processes using swimlane diagrams; Conduct root-cause analysis to identify operational bottlenecks; Gather and document business requirements for operational and technology initiatives; Collaborate with IT teams and vendors to ensure solutions meet operational needs; Support organizational change management and adoption of new processes
Seniority
Mid-level, hands-on IC
