IT Systems Engineer
Core
Design and build automations, integrations, and AI-assisted workflows to increase IT Service Desk agent efficiency and provide self-service tools for internal customers.
Role type
Senior IT Systems Engineer (Automation & AI)
Builds
Service desk automations, self-service employee tools, custom applications
Domain
Defense technology / IT Operations
Deliverable
production ML models | product features
Required skills
Python, Go, Rust, REST APIs, Webhooks, CI/CD, AI/LLMs, autonomous project ownership
Preferred skills
DevOps, security architecture, onboarding/offboarding automation, Infrastructure as Code (Terraform, AWS CDK)
Technologies
Python, Go, Rust, LLMs, Terraform, AWS CDK
Responsibilities
Design and build automations for IT Service Desk; Ship self-service tools for internal customers; Build custom applications and automations
Seniority
Senior, hands-on IC
