Associate Field Service Technician
Core
Maintaining retail store technologies, computer systems, and peripherals in retail and commercial environments.
Role type
Associate Field Service Technician
Builds
Retail POS equipment, store systems, and SMB marketplaces
Domain
Retail technology and hardware maintenance
Deliverable
physical/clinical work
Required skills
mechanical aptitude, electricity and electronics competency, basic computer technology knowledge, network infrastructure knowledge, POS equipment knowledge, low voltage wiring diagnosis, hand tool usage, test equipment usage, travel logistics management
Preferred skills
customer service, multitasking, independent work, problem solving, organizational skills
Technologies
flat panel TVs, monitors, cash registers, scanners, handheld devices, kiosks, printers
Responsibilities
Perform product installation, relocation, and repair; diagnose and repair routine problems using standard maintenance packages; travel to customer locations for service delivery; manage trunk stock; document installation activities; lift up to 50 lbs.
Seniority
Entry-level, supervised until capable of unsupervised work