Software Engineer II, AI
Core
Building AI agents that triage emergency alerts, handle non-emergency calls, and provide real-time translation for public safety.
Role type
Senior IC AI Engineer (Voice AI)
Builds
Voice AI agents, real-time APIs, and cloud infrastructure for emergency response
Domain
Public Safety / AI / Voice Technology
Deliverable
production ML models | product features
Required skills
Python (async), distributed systems, APIs, operational reliability, AI/LLM application development, statistical reasoning
Preferred skills
Real-time voice/streaming media, TypeScript/React, multilingual behavior
Technologies
Python, TypeScript, React, Cloud Infrastructure
Responsibilities
Own AI agent capabilities end-to-end (discovery to deployment), improve conversational quality metrics, design fail-safe behaviors and resilience, build automated evaluation tools, work across full stack (backend to UI)
Seniority
Mid-level, hands-on IC