Service Manager
Core
Lead the day-to-day sales and revenue generation of a Sales & Service office, driving service and construction revenue while managing a multidisciplinary team of technicians.
Role type
Senior Service Manager (Field Operations)
Builds
Service and construction revenue streams, sustainable backlog, and operational efficiency for electrical service clients.
Domain
Electrical services, construction, and field operations
Required skills
Field team leadership, electrical systems troubleshooting, work order management, fleet management, safety compliance (OSHA/NFPA), time tracking and labor reporting, vendor coordination, technical escalation handling
Preferred skills
Experience with CMMS platforms, knowledge of EVSE-specific training and standards, ability to balance workloads across multiple job sites
Technologies
ADP, Excel, CMMS, work order management systems, field service software
Responsibilities
Supervise service technicians and provide daily direction and field coaching; oversee technician and electrician workflows to ensure safe and efficient job execution; drive technician productivity through accurate time charging and utilization monitoring; coordinate technician dispatch to maximize field coverage; manage the service-truck fleet for DOT compliance and maintenance; approve work orders, payroll, and RAMP card transactions; perform hands-on field work and technical troubleshooting when needed.
Seniority
Senior, hands-on IC with team leadership (via careerplan.io/jobs/5234449007-service-manager-at-inchargeenergy)