Lead Software Test Engineer
Core
Lead customer-facing QA activities for enterprise retail and POS solutions, including test strategy, lab validation, issue triage, and release readiness.
Role type
Senior Lead Software Test Engineer (POS/Enterprise)
Builds
Enterprise POS solutions and transaction systems
Domain
Retail technology / Point of Sale (POS) systems
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Test strategy design, lab validation, issue triage, defect quality analysis, release readiness assessment, SQL, REST API analysis, log analysis, distributed systems troubleshooting, system configuration analysis, cross-functional team leadership, test plan creation, reusable test asset development, root cause analysis (RCA), continuous quality improvement
Technologies
SQL, REST APIs, log analysis tools, distributed systems frameworks, POS device management tools
Responsibilities
Lead end-to-end QA activities including functional, integration, regression, upgrade, and UAT testing; Serve as primary QA contact for assigned programs leading lab validation and deployment readiness; Translate customer workflows and business requirements into actionable test plans; Troubleshoot and diagnose complex issues across software, configuration, integration, data, hardware, and environments; Validate customer-reported issues and ensure defects are actionable before Development engagement; Establish and maintain parity between customer and internal lab environments; Define and uphold QA standards for test coverage, defect quality, and release readiness; Create and review test plans and handoff packages for distributed QA teams; Drive defect prevention and continuous quality improvements based on trends and feedback
Seniority
Senior, hands-on IC with leadership responsibilities