IT & MES Support Technician
Core
Frontline IT resource on the factory floor ensuring production systems, devices, and Manufacturing Execution System (MES) applications remain operational.
Role type
IT & MES Support Technician
Builds
Operational manufacturing systems and devices for medium-duty EV production
Domain
Electric Vehicle Manufacturing
Deliverable
production features
Required skills
Windows 10/11 troubleshooting, PC hardware repair, network connectivity diagnosis, Active Directory administration, ticketing system management, preventative equipment checks
Preferred skills
Manufacturing environment experience, MES familiarity, networking concepts, IT certification
Technologies
Windows 10/11, Active Directory, MES, barcode scanners, label printers, thin clients, ticketing systems
Responsibilities
Troubleshoot and repair factory-floor IT hardware; diagnose Windows, hardware, and network issues; create and resolve support tickets; partner with engineering and maintenance teams; perform preventative checks on critical equipment; support deployment of new manufacturing technology
Seniority
Entry-level, hands-on IC