Sr. Business Systems Analyst - Digital Platforms
Core
Analyze business processes and define requirements for enterprise digital platforms, CMS, and marketing technologies to enable scalable, data-driven customer experiences.
Role type
Senior Business Systems Analyst (Digital Platforms)
Builds
Enterprise content management systems (CMS), web applications, data and reporting platforms, and marketing technology integrations
Domain
Enterprise Software / Digital Platforms / Marketing Technology
Deliverable
production ML models | product features | dashboards & analysis
Required skills
Requirements elicitation, process analysis, workflow modeling, functional/technical specification writing, stakeholder management, Agile backlog refinement, system integration design, data governance, API specification
Preferred skills
Adobe Experience Manager (AEM), headless CMS, Adobe Experience Cloud (AEP, CDP), Node.js, ServiceNow, enterprise search optimization, SAP/Salesforce integration
Technologies
JavaScript, HTML, CSS, APIs, Visio, Lucidchart, Workfront, Excel
Responsibilities
Lead requirements discovery through stakeholder interviews and workshops; translate business objectives into detailed functional and technical requirements; develop business and technical documentation including process models and API specs; partner with engineering teams on system integrations, testing, and production releases; facilitate Agile delivery activities; evaluate emerging AI-enabled digital platform capabilities; serve as a trusted advisor on scalable digital solutions.
Seniority
Senior, hands-on IC
