Fulfillment Specialist, Salt Lake City
Core
Support global Operations and Sales teams by managing order fulfillment, returns processing, and logistics coordination for Verkada's AI-powered security platform.
Role type
Fulfillment Specialist (Operations)
Builds
Order dispatches, return refurbishment workflows, and LTL freight shipments for Verkada customers.
Domain
Security hardware / Logistics / Supply Chain
Deliverable
product features
Required skills
LTL freight scheduling, order processing, returns management, customer communication, logistics documentation (BOLs/SLIs), ERP/WMS navigation, problem-solving
Preferred skills
NetSuite, Salesforce, international shipping, Tax/VAT overrides
Technologies
NetSuite, Salesforce, ERP, WMS
Responsibilities
Communicate order and return status updates to customers and internal stakeholders; Process incoming orders and validate purchase order contents; Process incoming returns and initiate refurbishment; Manage LTL workflow including scheduling freight carriers and documentation; Collaborate with Finance on returns and orders issues; Support inbound and outbound shipments and escalations.
Seniority
Individual Contributor, mid-level