Associate Field Service Technician (South Houston)
Core
Maintain retail store technologies, computer systems, and peripherals for Toshiba Global Commerce Solutions and non-TOSHIBA products across retail, banking, and SMB environments.
Role type
Associate Field Service Technician
Builds
Retail POS equipment, store systems, and related hardware
Domain
Retail technology and SMB hardware support
Deliverable
physical/clinical work
Required skills
Electronics repair, basic computer technology, network infrastructure, POS equipment, cash registers, scanners, handheld devices, kiosks, printers, low voltage wiring, mechanical aptitude, electricity, use of test equipment and hand tools
Preferred skills
Customer service, multitasking, prioritization, independent work, written and oral communication, problem solving, organizational skills
Responsibilities
Perform product installation, support services, and repair; diagnose and adjust store equipment; refurbish and upgrade products; travel to customer locations for service; manage trunk stock; document installation activities
Seniority
Entry-level, supervised until capable of unsupervised work