Human Data - Business Operations Analyst
Core
Analyze operational metrics, build reporting systems, and drive planning decisions for a human data production team to improve throughput, quality, and cost efficiency.
Role type
Business Operations Analyst
Builds
Operational dashboards, forecasting models, and planning views for workforce capacity and performance
Domain
AI model training operations / Human-in-the-loop data production
Deliverable
dashboards & analysis
Required skills
Business analytics, Excel/Google Sheets modeling, SQL, forecasting, capacity planning, statistical analysis, data visualization, cross-functional collaboration
Preferred skills
Python/R for statistical techniques, Tableau/Looker/Power BI, high-growth tech operations background, AI tool proficiency
Technologies
SQL, Python, R, Excel, Google Sheets, Tableau, Looker, Power BI
Responsibilities
Analyze operational metrics (capacity, utilization, quality, throughput, cost) to identify trends and risks; Build and maintain reporting trackers and dashboards for core KPIs; Develop planning and forecasting views for demand, supply, and staffing; Synthesize data to recommend allocation tradeoffs; Design and refine operational processes and escalation paths; Identify data gaps and improve data collection/hygiene; Collaborate with operations, engineering, recruiting, and finance to integrate insights into planning decisions.
Seniority
Individual Contributor, early-mid career
