Senior Service Technician – After Sales
Core
Hands-on technical coordination role focused on the diagnosis, repair, and servicing of Sun King solar products across service centers and field environments in Madagascar, while mentoring junior technicians.
Role type
Senior Service Technician (After Sales)
Builds
Repaired and refurbished solar products for redeployment
Domain
Renewable energy / Solar power
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work -> physical/clinical work
Required skills
Advanced diagnosis and repair of solar products, component-level repair, soldering, use of multimeters and diagnostic tools, quality control (IQC/OQC), inventory management, team mentoring, technical training development, warranty claim processing, data analysis for fault trends
Preferred skills
Advanced degree in Engineering, experience with electronic consumer goods or mobile phones
Technologies
Multimeters, diagnostic tools, solar product testing equipment
Responsibilities
Perform advanced diagnosis and repair of solar products; manage repair workflows and quality checks; conduct field visits for on-site diagnosis and repair; mentor and train junior technicians; process warranty claims and manage spare parts inventory; compile service activity reports and identify recurring fault trends.
Seniority
Senior, hands-on IC with team coordination