Administration Officer - Primary Health Care Trainee
Core
First point of contact and patient flow coordinator at primary health care clinics for Aboriginal and Torres Strait Islander peoples.
Role type
Entry-level administration officer (primary health care)
Builds
Patient appointment schedules and clinic operational flow
Domain
Healthcare / Primary Health Care / Aboriginal and Torres Strait Islander community services
Required skills
Time management, informative communication, Microsoft Suite Applications, appointment booking, calendar management, document scanning and filing, confidentiality compliance
Preferred skills
Experience working with culturally diverse people, ability to communicate sensitively with Aboriginal and Torres Strait Islander People
Responsibilities
Meet and greet clients, attend to phone calls and messages, book appointments using MMex system, maintain specialist calendars, scan and file GP referral correspondence, observe patient demeanour in waiting areas
Seniority
Entry-level, supervised role