2IC - Computers
Core
Second-in-command retail manager for technology and entertainment products, focusing on customer service, sales targets, and team leadership.
Role type
Senior retail operations manager (2IC)
Builds
Sales performance and customer satisfaction in a home and lifestyle retail environment
Domain
Retail / Consumer Electronics / Home & Lifestyle
Deliverable
product features
Required skills
retail management, sales leadership, customer service, team coaching, product knowledge (technology and entertainment), complaint resolution, sales target achievement
Preferred skills
passion for retail, results-driven mindset, flexibility with trading hours
Responsibilities
coaching and motivating an enthusiastic team, maximizing sales, resolving customer complaints, making quick decisions to ensure timely accurate services, servicing customers while managing work tasks
Seniority
Senior, hands-on IC
