Retail Operations Manager
Core
Manage retail operations, team performance, customer experience, and sales goals to drive business results.
Role type
Retail Operations Manager
Builds
Customer experience, sales performance, inventory operations, visual merchandising, and team development
Domain
Retail / Customer Service
Deliverable
product features
Required skills
Team leadership, sales performance management, inventory management, visual merchandising, customer issue resolution, event planning, hiring and performance management
Preferred skills
Technology solution sales experience, Bachelor's Degree in IT or Business Administration
Technologies
None stated
Responsibilities
Coach and develop team members, manage sales performance and daily goals, oversee inventory operations and visual merchandising, resolve escalated customer issues, plan and execute customer events, manage Answer Desk appointment queues, conduct hiring and performance evaluations
Seniority
Mid-level, hands-on IC