Client Care Representative | Clinical Administration - PT - Morayfield
Core
Frontline customer service and administrative support for a hearing clinic, managing client experiences and clinic operations.
Role type
Client Care Representative / Clinical Administration
Builds
Hearing health services and clinic operations
Domain
Healthcare / Hearing aids
Deliverable
client delivery
Required skills
face-to-face customer service, appointment scheduling, administrative support, clinic operations management, billing and payments, computer skills, active listening, time management
Responsibilities
Welcoming clients and managing their experience, scheduling and confirming appointments, providing administrative support to clinicians, managing clinic opening/closing procedures, managing phone line and email inbox, billing clients and processing payments
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