Retail Manager – HOTA Gallery
Core
Lead and manage the retail team at HOTA Gallery to drive sales, manage operations, and deliver a high-quality visitor experience aligned with arts and culture programs.
Role type
Senior retail manager (arts/culture venue)
Builds
HOTA-branded retail products, merchandise, and shop experiences
Domain
Arts & Culture / Retail
Deliverable
product features
Required skills
retail management, merchandising, budgeting, team leadership, supplier relationship management, inventory control, sales forecasting, POS systems proficiency
Preferred skills
knowledge of arts and design, data-driven decision making, product development
Technologies
Vend POS
Responsibilities
Manage daily store operations and achieve retail KPI targets; Develop and implement shop processes including ordering, pricing, and stock control; Lead, roster, recruit, and train retail staff; Manage store budgets, P&L, and profitability; Source and merchandise products aligned with exhibition programs; Manage license and consignment agreements for artists and suppliers; Analyze sales performance to inform reorders and markdowns.
Seniority
Senior, hands-on IC