Outreach Specialist
Core
First point of contact for prospective program participants, engaging eligible patients, providing program information, supporting enrollment, and maintaining documentation for the HEART diabetes program.
Role type
Patient outreach and enrollment specialist
Builds
Patient intake appointments and program enrollment
Domain
Healthcare / Diabetes management
Required skills
Patient outreach, scheduling, documentation, Epic EHR management, workflow development
Preferred skills
Microsoft Office proficiency
Responsibilities
Conduct outreach calls and chart review for new eligible patients; Schedule intake appointments and assist with rescheduling; Document baseline clinical data in Epic systems; Assist with outreach data management and workflow development; Support special projects as assigned.
Seniority
Entry-level, individual contributor