Collaboration Platforms Engineer
Core
Administer and provide specialized support for collaboration, productivity, communication, printing, and storage platforms to ensure stable, secure, and scalable services.
Role type
Senior Collaboration Platforms Engineer
Builds
Stable and secure collaboration services for global enterprises
Domain
IT Operations / Collaboration Platforms
Required skills
Microsoft 365 Admin Center, Teams, Exchange Online, SharePoint Online, OneDrive, Entra ID, Purview, PowerShell, ServiceNow, incident management, change management, automation scripting
Preferred skills
ITIL 4 Foundation, NAS/Printing platform knowledge, Agile/Lean methodologies, international service experience
Technologies
Microsoft 365, Entra ID, ServiceNow, PowerShell
Responsibilities
Administer service configuration, policies, permissions, and capacity; resolve advanced incidents via diagnosis and telemetry; coordinate end-to-end issues with identity, network, and security teams; automate recurring operations; maintain runbooks and operational documentation; analyze trends and propose service improvements
Seniority
Senior, hands-on IC
