【Insurance】Japan Delivery Lead
Core
Managing a team of 50-80 delivering business solutions for clients in the insurance and banking sectors, ensuring end-to-end service delivery and customer satisfaction.
Role type
Senior Delivery Lead / Program Manager
Builds
End-to-end service delivery solutions for insurance and banking clients
Domain
Insurance / Banking / Software Services
Deliverable
client delivery
Required skills
Team management (50+ headcount), Strategic analysis, Budget management, Stakeholder management, Software design lifecycle, Project delivery, Vendor/Offshore management, Technical documentation, Performance management
Preferred skills
Service Integrator industry experience, Insurance/Banking domain expertise, Software development methodologies, Application architecture knowledge
Responsibilities
Manage end-to-end service delivery and resolve operational issues; Collaborate with account teams to develop and implement customer solutions; Act as liaison between architects and development teams; Provide leadership, guidance, and hiring for team members; Prepare and oversee development of operating and personnel budgets.
Seniority
Senior, hands-on IC with management responsibilities