【Insurance】Japan Delivery Lead
Core
Managing a team of 50-80 to deliver business solutions for clients in the insurance and banking sectors, ensuring end-to-end service delivery and customer satisfaction.
Role type
Senior Delivery Lead / Program Manager
Builds
End-to-end service delivery solutions for insurance and banking clients
Domain
Insurance / Banking / IT Services
Deliverable
client delivery
Required skills
Team management (50+ headcount), Strategic analysis, End-to-end service delivery, Budget management, Solution architecture review, Software development lifecycle knowledge, Vendor/Offshore team coordination, Technical documentation, Performance management
Preferred skills
Service Integrator industry experience, Insurance industry experience, Banking environment experience, Software design expertise, Programming languages knowledge
Responsibilities
Manage end-to-end service delivery and resolve operational issues, Collaborate with account teams to develop solution opportunities, Review design documents and coordinate with architects, Lead and mentor less experienced personnel, Select, hire, train, and evaluate employees, Prepare and oversee development of operating and personnel budgets