Técnico de Soporte (presencial en Guadalajara)
On-site · United States
Core
On-site field support technician providing hardware installation, maintenance, repair, and troubleshooting for end-users to ensure operational continuity.
Role type
Senior IC field support technician (hardware & cloud)
Builds
Hardware assets, desktops, laptops, printers, and peripherals for client environments
Domain
IT Infrastructure / Hardware Support / Cloud Environments
Deliverable
physical/clinical work
Required skills
Hardware Break & Fix, IMACD services, Desktop/Laptop/Printer support, Cloud environment support (Azure/AWS/GCP), ITSM/Ticketing tools, Network troubleshooting basics, ITIL/Incident Management processes
Preferred skills
Strong customer service orientation, ability to work under pressure, excellent communication skills
Technologies
Azure, AWS, GCP, ITSM tools
